CiderSoft Workflow Hub

Amasty notification

update the email template for Order Confirmations

Updates to Logic and Content

Monthly Ongoing Maintenance

estimate for new notification

QA Workflow?

DM

Passwords are being reset for HLC team(without the request to reset it) - investigate the issue

Security Update alert. Please update

updating OS on the server Wednesday

Rentals not working

Security Patch (APSB25-88) notification

Magento not sending emails for resetting passwords.

Security Patch notification

Notification from Plug-in Amasty

Quote for additional Credit cards

Credit card payments not processing

Magento Security Patches

Product Reviews question

Security warning on Staging login site

Magento Version Upgrade to 2.4.7/2.4.8

Encryption Key Pop-up

STG permissions issue - https://fieldmuseum.cidersoft.com

Updating content on Catalogue page

Some questions about queuing Newsletters and other emails

Set up SMTP server in AWS staging

QA

Quote for Gift memberships

Move Staging Server to AWS

Renew the staging certificate https://fieldmuseum.cidersoft.com/

Issues and possible solutions for Shipping issues

Adding emails associated with renting specific items

Unavailable items still accessible for rent through the calendar

follow up to ticket HLC-57

Customers are not able to successfully complete a purchase

update the certificate for staging https://fieldmuseum.cidersoft.com

Change drop down values for Membership Package

July 23 Support

Release changes - 27/07

Staging Admin Access

Export Staging and Live user lists

June 23 Support

 customer can continue to rent items even after not paying fees

customer should not be able to delete the late payment item in their shopping cart

magento does not send an email automatically for late fee invoices

Norm Rental got 100 items (should have gotten 4)

Make Hours Editable on HLC website

Update Hours on the HLC website

HLC Summer Hours: Banner

Summer Hours

URGENT: cannot make changes to orders OR create new orders

URGENT: emails are not being sent for new orders

URGENT: Error message correlated to trying to 'cancel' an order

Monthly Support April 2023

Marketing & Email Functionality

Hidden Items are showing up again

Monthly Ongoing Maintenance_ March 2023

Magento Upgrade to 2.4.5-p1 version

"Ship" function not working properly

Editorial Access

Email Notifications

Reservations for same day

School Membership Product in the Catalog

Scholarship Activation

Monthly Ongoing Maintenance_January 2023

Monthly Ongoing Support December 2022

November 2022 Deployments

Inaccurate Availability on Calendar

Replace Home Page Images

Charging for Overdue/Late Fees

Inventory Early Return is not updating availability

QA_November 2022

PM

Add a link to the navigation for "Buy Membership" and link to the Membership Package page in the header navigation.

Add a link to the navigation for "Buy Membership" and link to the Membership Package page in the footer

Edit text in Contact Us page: need to fix the hours on Saturday to close at 3p

Remove the whole block for "Mission" on the Homepage

Change "Hottest New Arrivals" to "Sign up for our newsletter!"

Change the login icon next to the cart

Catalog Page Changes

Product Page calendar

Home Page : multiple edits

November 2022 Support-Magento Developer